Privacy Policy

Hands On Labor (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at laborstaffing.agency or use our staffing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Staffing Requests: Company name, contact name, email address, phone number, industry, number of workers needed, start date, duration, job description, and urgency level
• Worker Applications: First and last name, email address, phone number, trade or skill, years of experience, transportation availability, and work history summary
• Contact Forms: Name, email, phone number, and message content
• Client Portal: Account credentials, company information, timesheet data, and shift records for authenticated users
• PDF Applications: Any information completed on our printable or digital application forms

Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time and date of visits, and referring URLs
• Cookies and Tracking: Session cookies, authentication tokens, and analytics identifiers (see Section 5 for more detail)
• Device Information: Device type, operating system, and screen resolution

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill staffing requests, matching qualified workers to client needs
• Review and evaluate worker applications and place applicants in appropriate positions
• Communicate with clients and workers about job assignments, scheduling, and payroll
• Process timesheets and manage payroll for placed workers
• Respond to inquiries submitted through contact forms or by phone
• Send relevant updates about your account, upcoming shifts, or available work
• Improve our website, services, and internal operations
• Comply with applicable legal and regulatory requirements
• Prevent fraud, enforce our Terms of Service, and protect the safety of our users

We will not use your information for purposes materially different from those described above without first obtaining your consent.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Client Companies: We share worker information (name, contact details, qualifications) with client companies for the purpose of fulfilling a staffing placement. Workers are informed that their information will be shared as part of the placement process.
• Service Providers: We work with trusted third-party vendors who assist us in operating our website and services (e.g., cloud infrastructure, email delivery, payroll processing). These vendors are contractually obligated to protect your data and may only use it for the services they provide to us.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Hands On Labor, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our site of any change in ownership or use of your information.

4. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law:

• Staffing request and client contact data is retained for the duration of the business relationship and up to 3 years thereafter for business continuity and legal compliance purposes
• Worker application data is retained for up to 2 years from the date of application or last assignment, whichever is later, to facilitate future placements and comply with employment record requirements
• Payroll and timesheet records are retained for a minimum of 4 years in compliance with California labor law
• Website log data and analytics information is retained for up to 13 months

You may request deletion of your data at any time (subject to legal retention requirements) by contacting us as described in Section 10.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website and improve your experience. Cookies are small files placed on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for the website to function, including session management and authentication for the client portal
• Analytics Cookies: Help us understand how visitors interact with our site so we can improve our services (e.g., page views, traffic sources)
• Preference Cookies: Remember your settings and choices to personalize your experience

Most browsers allow you to control cookies through their settings. However, disabling certain cookies may impact functionality, particularly the client portal and authenticated features.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. These measures include:

• Encrypted data transmission using HTTPS/TLS
• Secure, access-controlled databases hosted on Google Cloud Platform
• Password hashing and secure authentication practices for user accounts
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security reviews and software updates

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security. In the event of a data breach that affects your rights or interests, we will notify you in accordance with applicable law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Know / Access: Request a copy of the personal information we hold about you and how it is used
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information, subject to legal retention obligations
• Right to Opt-Out: Opt out of marketing communications at any time by contacting us or clicking “unsubscribe” in any email we send
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). To exercise any of these rights, please contact us as described in Section 10. We will respond to verifiable requests within 45 days.

8. Third-Party Links

Our website may contain links to third-party websites and services (such as Google Maps for directions, social media platforms, or industry partner sites). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Last Updated” date at the top of this page. For material changes, we will make reasonable efforts to notify affected users via email or a notice on our website prior to the change taking effect. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: